Q: Do I have to have an attorney to use these forms?

A: No.

Return to FAQ Main Page


Q: Do I have to create an account to download my documents and forms?

A: No - Work Solutions does not require an account to be set up in order to download documents and forms. While you can visit Worksolutions.com (the website) without registering or providing any personal information, you will need to provide some basic information if you want to make a purchase. The personal information requested is necessary to process your order and will not be shared with any other party. Customer order information, i.e. bill-to and credit card information, is used only to process your order and is not stored on our site.

Return to FAQ Main Page


Q: How do I find different documents and forms on the website?

A: All documents and forms are easy to navigate through and once selected will provide you with a description of their intended use. All documents and forms can be partially previewed prior to purchasing and are organized alphabetically by subject matter. If you can’t find what you’re looking for, give our search feature a try on the top of each category page. Just enter in any "Word," including the "State," that describes what you are looking for and click the "Search Forms" button. Our state of the art database will search all of our records and then will neatly display its findings for you, giving a short description of each document found. We have hundreds of Document and Forms available and all of them are not posted on our website. Please feel free to contact us if you can not find what you need and we will gladly assist you.

Return to FAQ Main Page


Q: How do I order a form to download to my computer?

A: When you find the document you want, click on the "Add to Cart" button on the right side of the screen. Proceed through the checkout steps and you will then be able to download the documents right to your computer, no waiting! Or, if you prefer you can call our toll free number at 877- 389-0141 to place your order over the phone.

Return to FAQ Main Page



Q: How do I download the documents and forms that I purchased?

A: As soon as your payment is processed, which generally happens within seconds, you will be taken to a "Thank You" page that contains the download link(s) for the documents and forms that you ordered as well as simplified instructions and a receipt. The download links will allow you to download the files containing the documents and forms you ordered. When you click on the link, a little "file download" window will pop open and you will be given the option to "Open" or "Save" the file that is going to be downloaded. Select "Save" to save the file to your computer. When you select "Save," another window will open, allowing you to decide where to save the document file you will be downloading. Select the location you want the file saved to. Most people store their documents, forms, and photographs in "My Documents" or on their Desktop. Once the file has been saved, you can go to that location and start using it right away.

Return to FAQ Main Page


Q: Do I have to pay by credit card?

A: No, you can pay by check or money order by printing the secure checkout form and  send it to us by mail or fax.

Return to FAQ Main Page


Q: How do I order through mail?

A: You ca print out the secure checkout form and send it to us by mail or fax, or use our separate order form and mail it in with your check or money order. You may also use a credit card on the form.

Return to FAQ Main Page


Q: Can I fax my order?

A: Yes. See answer to last question.

Return to FAQ Main Page


Q: How do I pay by electronic check?

A: You can call us with the checking account information and we will process the order.

Return to FAQ Main Page


Q: What happens if I have problems downloading my forms?

A:
Check your email. There is an automatic email sent to the email address you put on your order. This email will contain links to try and download the form again if you have problems the first time. If you still have problems, you can either call us or reply to the email and let us know you were still unable to get the form. We will then send it to you as an attachment to the email.

Return to FAQ Main Page


Q: What if the form I order is not the correct form form I need?

A:  Just let us know by email or call us and we can either exchange it or cancel your order. We have a 100% guarantee on all our forms.

Return to FAQ Main Page


Q: Can I look at the form before I order it?

A:  Yes. Most all of our forms have a preview. Just click on the "Information and Preview" link below the Control # to see a brief description and/or the preview of the form.  You must have Adobe Acrobat on your computer to see the preview. You can download a free version of this software at www.adobe.com if you don't have it.

Return to FAQ Main Page


Q: Will I only be able to use the form once?

A:  You may use the form for your personal use, or for your clients if you are an attorney. The form cannot be transferred to other persons for their use.

Return to FAQ Main Page


Q: Can I use these documents and forms on my type of computer?

A: Yes - All Work Solutions documents and forms come in various formats that will work on Windows or Macintosh computers in just about any word processing program currently available, including Microsoft Word, AppleWorks, WordPerfect, and many others.
 
 
 
Q: Where did my download get saved on my computer?

A: Where the file downloaded on your computer depends on where your browser was set to store it. Most computers store and save files to "My Documents" or to the Desktop. If you're not familiar with where your browser downloads your files on your computer, we suggest saving them to your Desktop as this will be the easiest place for you to find them. If you cannot find your download, you can download it again by copying and pasting the links in the confirmation email we sent you to the URL/address bar on your browser.
Q: What formats are the documents and forms available in?
 
A: The documents and forms are available in Microsoft Word format (.doc), Microsoft Excel format (.xls), and Adobe Acrobat format (.pdf). Some of our forms are also available in Rich Text (.rtf) format.
 
The Microsoft Word (.doc) format opens on PCs with Windows and either Microsoft Word or Word Pad. On Mac, you will need Microsoft Word for Mac or AppleWorks to open this type of file. Text Edit on Mac OS X 10.3 (Panther) can also open these files. The benefit of using these Microsoft Word files is that you may open the form and edit it on your computer.
 
The Microsoft Excel (.xls) format opens on PCs and Macs that are running the Microsoft Excel program.
 
The Adobe Acrobat (.pdf) format works on both PCs and Macs. You need the free Acrobat Reader software to view these files (or the Preview Application included in Mac OS X). The benefit of Acrobat (.pdf) files is that they look and print identically on all computers. However, our Acrobat files are not editable. You may only print them unless you have a full version of Adobe Acrobat.
 
Rich Text Format (.rtf) is a simple text format that supports simple effects such as bold type. This format will open on any PC or Mac, but is more difficult to format.
 
 
 
Q: Why won't the document or form open?
 
A: One of two things is wrong. First, you must determine the type of the file you are opening. Go to the location of the file and right click on the file. On the pop-up menu that appears, select "Properties." Under the "General" tab, check what is written under "type of file." If it says "Adobe Acrobat Document" or "Microsoft Word Document," then it is opening as gibberish because it is opening in the wrong program. Adobe files must be opened with Adobe Reader or Acrobat. If you do not have Adobe Reader, you can download a free copy at www.adobe.com. Microsoft Word documents must be opened in Microsoft Word. To open the file in the appropriate program, first open that program. From the "file" menu select "open" and then browse to find the file you are trying to open. If you double-click on an Adobe form (.pdf file) and nothing happens, you most likely do not have Adobe Reader installed.
 
 
 
Q: Can I edit the documents and forms?
 
A: Yes - Once purchased, all Work Solutions documents and forms are yours to edit and use for years to come. Use them as many times as you like. There are various formats that will work with your specific computer type (Mac or PC) and just about any word processing program.  For instance, the HTML format will work in your web browser and transfer to any word processing program regardless of operating system.
 
 
 
Q: Do I have to pay to use previously purchased documents and forms each time?
 
A: No - Once purchased and downloaded, the documents and forms are yours to use as many times as you like.  If they were lost or misplaced, call our toll free number at 877-389-0141for more information on how to receive a replacement.
 
 
 
Q: Can I give these documents and forms to my friends to use?
 
A: No - When you purchase a Work Solutions document or form, it is for your use only.  Giving Work Solutions documents and forms to your friends is a violation of copyright laws.  Encourage your friends to come to our website and purchase their own documents and forms for very reasonable prices.  Please remember, it costs us time and money and years of experience to create these excellent quality documents and forms for you, so please assist us by not violating copyright laws.
 
 
 
Q: Does Work Solutions offer legal advice?
 
A: No - We are not a law firm and we cannot provide you with legal advice. This website is an on-line information service only and our documents and forms are designed to provide authoritative and useful information in regard to the subject matter covered. Work Solutions documents, forms, and information have been developed, written and used by attorneys and consultants. As with any legal matter, common sense should determine whether you need the assistance of an attorney. We urge you to consult with an attorney and to seek any other relevant expert advice whenever you feel it is needed.
 
 
 
Q: Does Work Solutions publish state-specific documents and forms?
 
A: Yes. Work Solutions does publish state-specific forms. However, all documents, forms, and information should be used as a guide and modified to meet the laws in your state or country. Work Solutions acknowledges that laws vary from state to state and country to country and may change over time, and that you may need to make certain changes and revisions to meet your specific needs and the laws in your state or country.
 
 
 
Q: What if I lose a document or form - do I have to pay again to download it?
 
A: No - As a courtesy to our customers, all lost or misplaced documents, forms, and information will be replaced at no additional charge. Call our toll free number at 877-389-0141for more information on how to receive a replacement.

Return to FAQ Main Page

2017 Copyright. Work Solutions. All rights reserved.

Website developed by Hein Computer Services